Wednesday, April 22, 2009

Rokland to use for some links

If you have not heard of before, it is a pretty cool service. This is from their web site:

Are you sick of posting URLs in emails only to have it break when sent causing the recipient to have to cut and paste it back together? Then you've come to the right place. By entering in a URL in the text field below, we will create a tiny URL that will not break in email postings and never expires.

One issue our customer service department faces is when providing driver download or spec sheet links to customers, those links are often very long and become broken into many lines in the emails the customers receive, causing them to be unclickable. It can be quite annoying to try and copy and paste a four-line URL into your web browser bar.

TinyURL provides an easy way around this by creating a short redirect link to whatever page we input at It is completely safe, but if you have never heard of before you might wonder why such a link might appear in an email from us.

Of course while it is a wonderful service, no doubt some unkind folks out there will attempt to use TinyURL links to redirect unsuspecting people to spoof web sites. Therefore we are only going to use this redirect service when needed, and only within the following guidelines:

1) We will only use redirect links in replies to emails from you, we will never send you a direct email with a redirect link. We will only include such links in responses to emails you may send us, such as a request for a driver download link.

2) We will never use a redirect link to take you to any page where you are asked to log in or input any personal information.

If you ever receive an unsolicited email that appears to be from us that asks you to follow a TinyURL link to log in to a web page or provide any personal information, please do not follow the link, and please report the email to us.

Also remember to always use safe web browsing practices online. As more and more businesses begin to use services like, remember whenever you click a link in an email (or anywhere for that matter), always check the URL in your browser bar to make sure it is a legitimate web page where you intended to go.

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