Friday, November 27, 2009

Our holiday promises to you...

1. We promise to get your order shipped out on time and as advertised.

2. We promise excellent customer service before and after the sale.

3. We promise not to make any video advertisements set to the tune of well known Christmas songs. That may have been neat the first time it happened, but who gets a laugh these days when
"Deck the Halls..." and "Jingle Bells" are rewritten about everything from hardware to kitchen appliances?

Thursday, November 26, 2009

Black Friday Deal: 802.11n Wireless USB adapter only $9.00 with free shipping...

To celebrate 9 years in business, this Friday and Saturday only (November 27th and 28th) we will have a "Black Friday" deal of our own at


A wireless 802.11n mini USB adapter with 300 mbps max speed for just $9 including shipping (limit 4 per customer- the deal price will not appear on the web site until Friday November 27th).

You won't find a better Black Friday deal unless it involves one of those "wait 10 weeks for a rebate" programs.

This Friday or Saturday, just add the item to the cart, checkout, and your card is charged $9 and the item is mailed to you. Best. Deal. Ever?

Well, okay, Wal-Mart and Best Buy have a $197 laptop and that is a pretty sweet deal, but it is limited to something like 5 per store, and you have to get there at 3AM. You can buy your $9 wireless 802.11n adapter from any time Friday or Saturday at this link (the $9.00 sale price will not be shown on the site until Friday November 27th).

We are not going to advertise this deal anywhere but here on our blog, and via a Twitter post. We want to see just how effective Twitter searches and tweets will be in getting the word out about this deal. So please help us by tweeting about this deal, or retweeting our tweet. We are @rokland

We hope you enjoy the deal, and happy Thanksgiving to all!

Monday, November 23, 2009

Thanksgiving week shipping schedule

Happy Thanksgiving! This week we are on a short week, and will be closed Thursday November 26th for Thanksgiving Day, with limited hours on Friday November 27th so that our employees may enjoy the holiday with their families.

We generally ship orders the next business day after they are placed/paid. All orders paid for by Tuesday night at 11:59 PM EST will be shipped on Wednesday November 25th. Purchases made through eBay on Wednesday and Thursday of this week with a US Postal shipping method such as First Class or Priority Mail will be shipped Friday November 27th.

A special note for our web site customers, and eBay or phone customers who select UPS shipping. UPS will not be in operation from Thursday until Monday of next week. Therefore any UPS shipment paid for after 11:59 EST on Tuesday November 24th will not be shipped out until Monday November 30th. Please keep this in mind especially if purchasing an expedited UPS shipping method such as Next Day Air. Next Day Air orders paid for on Wednesday will not ship until next Monday and thus will be delivered Tuesday.

If you are a web customer, please note at this time our web site only supports UPS shipping options. If you would like to make a purchase and select a US Postal option, you can do so by calling us (click on Contact Us link on the right hand side of our web site for our sales and support phone number).

Wednesday, November 18, 2009

Using your Alfa AWUS036H or Rok500 wireless USB adapter with Windows 7

(Note: this article applies to the AWUS036H 500mW and 1000mW wireless USB adapters from Alfa, the Rok500 500mW USB adapter from Rokland, and other devices that have a Realtek RTL8187L chipset.)

If you have an Alfa AWUS036H or are considering buying one and want to know if it will work with Windows 7, the technical answer is yes. If you are not that familiar with computers though, please note the installation process may be a bit more involved than a normal WiFi adapter installation.

We have found in some cases you can just put the Alfa drivers CD in the CD drive and connect the adapter to the computer, and then Windows will automatically set it up for you. In many cases though (primarily with Windows 7 64-bit), nothing will happen when you connect the device, or Windows will report that it was not able to find a driver.

The Alfa AWUS036H works great in Windows 7 using the Vista driver. If your computer does not install the driver for you, at the time this article was published you cannot use the Setup program on the CD, as a message will come up saying it is not compatible with Windows 7 (the setup program is only for use with Windows Vista or earlier). What you have to do is manually install the Vista X86 (for 32-bit) or X64 (for 64-bit) driver from the Alfa CD by going to the Device Manager, right clicking on the device, and selecting Update Driver (or Properties > Update Driver). Then proceed through the wizard, browsing to the driver location on the Alfa CD.

If you have not done a manual driver installation in Windows XP or Vista before, or get lost in the process, we will have some video and picture guides available to assist you within the next week.