Thursday, December 17, 2009

Christmas week shipping schedule

Merry Christmas and happy Festivus to all!

We will be operating on a short week beginning Monday, December 21st, and will be closed Thursday December 24th, and Friday December 25th, so that our employees may enjoy the holiday with their families.

We generally ship orders the next business day after they are placed/paid. All eBay orders paid for by Wednesday night (12/23) at 11:59 PM EST will be shipped out on Thursday morning, even though the rest of our offices will be closed. Purchases made through eBay on Christmas Eve, Christmas Day, or Saturday and Sunday (12/26 and 12/27) will be shipped on Monday December 28th.

A special note for our web site customers, UPS will not be picking up packages on Christmas Eve. Therefore orders placed on or after Wednesday 12/23 will not be shipped until Monday 12/28. This means if you place an order on 12/23 with Next Day Air shipping, it will ship on 12/28 and arrive on 12/29.

If you are a web customer, please note at this time our web site only supports UPS shipping options. If you would like to make a purchase and select a US Postal option, you can do so by calling us (click on Contact Us link on the right hand side of our web site for our sales and support phone number). Thank you for making this a great year at Rokland, and we wish you the best this holiday season and a happy new year as well!

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