Tuesday, February 24, 2009

Oh Microsoft, you crack me up...

While I understand the significant contributions Microsoft has made to technology over the years, there is no question they are the Wayne Szalinski (Google it) of the computer industry. Rather than simply putting toast into the toaster, Microsoft designs lengthy and time consuming devices to do the same thing. They write memory-hogging programs that require SQL Server running in the background (taking up nearly a gigabyte right there) to do something other programs can do with half the processing power and a quarter of the RAM.

Case in point was an email response I received from a Microsoft technician today regarding a software issue. Here is the text from the top of the response:

The following is an email for a support case from Microsoft Corp. DO NOT REPLY TO THIS MESSAGE--your email will not be added to the case if you do.  Instead, FORWARD your response to the email address COMPMAIL@MICROSOFT.COM and place your text after the keyword 'MESSAGE:'.  Also, delete all other text above and below the keywords 'CASE_ID_NUM: SRnnn' and 'MESSAGE:' to ensure proper delivery of your email.  Thank you.

I think I need to contact a Microsoft technician to figure out how to properly respond to their email. At least it was good for a laugh.

1 comment:

kewlmod said...